Since its launch in 2011, Delivery Hero has made its mark on the platform landscape. The company operates in more than 40 international markets, which makes it the largest global platform for online food ordering outside of China. With hundreds of thousands of local restaurant partners and up to 5 million orders per day, Delivery […]
Delivery Hero at scale and beyond: CEO Niklas Östberg shares his vision Read More »
Digital platforms have shown singular resilience at a time when most businesses have been suffering from the COVID pandemic. Why is that? And how structural is this ‘digital interface shift’? It’s well known that the coronavirus pandemic, and the social and economic measures required to tackle it, accelerated the growth of e-commerce and online retail.
Digital Platforms: impact and resilience in COVID times Read More »
Trust is at the heart of platform governance. Participants need to trust the concept of the platform, the platform itself and each other to successfully transact. So how can platforms best embed trust frameworks in their governance principles and operations? After a year of economic turmoil and unprecedented uncertainty, the 2021 Edelman Trust Barometer reveals
Trust is at the heart of Platform Governance Read More »