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Kiva a mission driven social platform

Kiva: a mission driven financial inclusion platform

Founded in 2005, Kiva is a global not-for-profit and crowdfunding platform. Its mission is to expand financial access for all, and the numbers are impressive. In the past 15 years, Kiva has enabled two million lenders to mobilise $1.65B in loans for over four million entrepreneurs in 95 countries. Chris Tsakalakis has joined Kiva as […]

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designing future-proof platform regulation

Designing future-proof platform regulation

Just as platforms must manage an ecosystem of contributors, the regulation of platforms requires management of diverse stakeholders, from platform businesses to the general public. Getting regulation right demands a nuanced approach that meets a broad range of needs. Identifying platforms’ social and economic effects can help us understand some of those needs; engaging both

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Platform Talent

Platform Talent: Investing in the Professionals of Tomorrow

The rising importance of digital platforms has required us to reimagine our business models, workplaces, and now, our skills. Successful platforms need skilled people to run them. How do we determine what abilities are needed to build thriving platforms? And how do we grow those competencies in the talent of tomorrow? Platform Leaders brings together

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Delivery Hero Niklas Ostberg

Delivery Hero at scale and beyond: CEO Niklas Östberg shares his vision

Since its launch in 2011, Delivery Hero has made its mark on the platform landscape. The company operates in more than 40 international markets, which makes it the largest global platform for online food ordering outside of China. With hundreds of thousands of local restaurant partners and up to 5 million orders per day, Delivery

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Digital Platforms and resilience

Digital Platforms: impact and resilience in COVID times

Digital platforms have shown singular resilience at a time when most businesses have been suffering from the COVID pandemic. Why is that? And how structural is this ‘digital interface shift’? It’s well known that the coronavirus pandemic, and the social and economic measures required to tackle it, accelerated the growth of e-commerce and online retail.

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Trust at the Heart of Governance

Trust is at the heart of Platform Governance

Trust is at the heart of platform governance. Participants need to trust the concept of the platform, the platform itself and each other to successfully transact. So how can platforms best embed trust frameworks in their governance principles and operations? After a year of economic turmoil and unprecedented uncertainty, the 2021 Edelman Trust Barometer reveals

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