“Every time we make a choice, someone has been there before us. We’ve had a hidden partner who’s made a bunch of decisions.” These are the practical terms that Professor Eric J. Johnson uses to describe choice architecture and its powerful influence on our digital experiences. Eric is Director of the Center for Decision Sciences […]
Platforms and user-centric design Read More »
In our globalised world, shared issues demand collective action – perhaps none more urgently than the climate crisis. Jennifer Schenker, Founder & Editor-in-Chief, The Innovator, Lucie Basch, Chief Expansion Officer and Co-Founder of Too Good to Go, Peter Windischhofer, CEO and Co-Founder of Refurbed and Martí Escurell, Managing Director at Bonsai Partners discussed the role
Platforms aiming for net zero Read More »
Increasingly, established organisations are embracing platform models – often to complement their existing activities. With the help of platforms, entire sectors and industries are going digital. Jennifer Schenker, Founder & Editor-in-Chief, The Innovator, Christoph Heyn, GVP, Product Management, IKEA, Marie Taillard, Professor, ESCP Business School and Thibault Remy, CEO, Meilleurs Agents, debated on the role
Digital transformation and platforms Read More »
The choices we face online may appear straightforward: swipe left, swipe right. But these behaviours are shaped by complex frameworks, designed to enable and influence our decision-making. Joost Rietveld, Professor, UCL School of Management, Adam Cohen, Director of Economic Policy at Google, Tobias Kretschmer, Professor at University of Munich and Stefan Hunt, Senior Director at
Platforms as choice architects Read More »
Founded in 2005, Kiva is a global not-for-profit and crowdfunding platform. Its mission is to expand financial access for all, and the numbers are impressive. In the past 15 years, Kiva has enabled two million lenders to mobilise $1.65B in loans for over four million entrepreneurs in 95 countries. Chris Tsakalakis has joined Kiva as
Kiva: a mission driven financial inclusion platform Read More »
Just as platforms must manage an ecosystem of contributors, the regulation of platforms requires management of diverse stakeholders, from platform businesses to the general public. Getting regulation right demands a nuanced approach that meets a broad range of needs. Identifying platforms’ social and economic effects can help us understand some of those needs; engaging both
Designing future-proof platform regulation Read More »
The rising importance of digital platforms has required us to reimagine our business models, workplaces, and now, our skills. Successful platforms need skilled people to run them. How do we determine what abilities are needed to build thriving platforms? And how do we grow those competencies in the talent of tomorrow? Platform Leaders brings together
Platform Talent: Investing in the Professionals of Tomorrow Read More »
Since its launch in 2011, Delivery Hero has made its mark on the platform landscape. The company operates in more than 40 international markets, which makes it the largest global platform for online food ordering outside of China. With hundreds of thousands of local restaurant partners and up to 5 million orders per day, Delivery
Delivery Hero at scale and beyond: CEO Niklas Östberg shares his vision Read More »