Artificial intelligence has long powered platforms from behind the scenes. But with the launch of technologies like ChatGPT – OpenAI’s large language model (LLM) – AI has gone from futurist fantasy to day-to-day reality. Indeed, in a poll of attendees at Platform Leaders in June 2023, almost 20% of people said they use AI tools […]
Generative AI is changing the game for platforms Read More »
The digital realm was once a modern-day wild west, but today, platform regulation is at a crossroads. With the arrival of new regulatory packages in Europe – the Digital Services Act (DSA) and Digital Markets Act (DMA) – and the formation of a new Digital Markets Unit at the Competition and Markets Authority (CMA) in
Platform regulation at a crossroads Read More »
Serial entrepreneur Frédéric Montagnon is not afraid to lead the way, especially when it comes to new technologies. Self-described as ‘an engineer, not a financial guy’, he was first drawn to cryptocurrency more than a decade ago during the earliest days of blockchain technology’s emergence. He recognised the exciting potential of blockchain protocols, not only
The promise of Web3 Read More »
“Every time we make a choice, someone has been there before us. We’ve had a hidden partner who’s made a bunch of decisions.” These are the practical terms that Professor Eric J. Johnson uses to describe choice architecture and its powerful influence on our digital experiences. Eric is Director of the Center for Decision Sciences
Platforms and user-centric design Read More »
In our globalised world, shared issues demand collective action – perhaps none more urgently than the climate crisis. Jennifer Schenker, Founder & Editor-in-Chief, The Innovator, Lucie Basch, Chief Expansion Officer and Co-Founder of Too Good to Go, Peter Windischhofer, CEO and Co-Founder of Refurbed and Martí Escurell, Managing Director at Bonsai Partners discussed the role
Platforms aiming for net zero Read More »
Increasingly, established organisations are embracing platform models – often to complement their existing activities. With the help of platforms, entire sectors and industries are going digital. Jennifer Schenker, Founder & Editor-in-Chief, The Innovator, Christoph Heyn, GVP, Product Management, IKEA, Marie Taillard, Professor, ESCP Business School and Thibault Remy, CEO, Meilleurs Agents, debated on the role
Digital transformation and platforms Read More »
The choices we face online may appear straightforward: swipe left, swipe right. But these behaviours are shaped by complex frameworks, designed to enable and influence our decision-making. Joost Rietveld, Professor, UCL School of Management, Adam Cohen, Director of Economic Policy at Google, Tobias Kretschmer, Professor at University of Munich and Stefan Hunt, Senior Director at
Platforms as choice architects Read More »
Founded in 2005, Kiva is a global not-for-profit and crowdfunding platform. Its mission is to expand financial access for all, and the numbers are impressive. In the past 15 years, Kiva has enabled two million lenders to mobilise $1.65B in loans for over four million entrepreneurs in 95 countries. Chris Tsakalakis has joined Kiva as
Kiva: a mission driven financial inclusion platform Read More »
Just as platforms must manage an ecosystem of contributors, the regulation of platforms requires management of diverse stakeholders, from platform businesses to the general public. Getting regulation right demands a nuanced approach that meets a broad range of needs. Identifying platforms’ social and economic effects can help us understand some of those needs; engaging both
Designing future-proof platform regulation Read More »
The rising importance of digital platforms has required us to reimagine our business models, workplaces, and now, our skills. Successful platforms need skilled people to run them. How do we determine what abilities are needed to build thriving platforms? And how do we grow those competencies in the talent of tomorrow? Platform Leaders brings together
Platform Talent: Investing in the Professionals of Tomorrow Read More »