Event Highlights
The conference on 24 November 2021, with speakers from Kiva, IKEA, Google, the CMA, ESCP Business School, UCL and many more, focused on 3 key themes: platform design, impact and transformation. Discover the videos and articles below.
Full video
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Insights from the event
Platform Leaders provides strategic insights into key topics and allow experts to share complementary perspectives to shape the debate so that the potential of digital markets can be unlocked for all.
Videos
Meet our Speakers
Platform Leaders brings together entrepreneurs, policy makers, academics and practitioners to exchange insights and best practices on the future of digital platforms and ecosystems.
Agenda
Programme for the event.
3:30 pm - 3:35 pm
WELCOME TALK
Introducing Platform Leaders.
3:35 pm - 4:20 pm
DIGITAL TRANSFORMATION AND PLATFORMS
In this panel, we will explore what platform models mean for digital transformation and what it takes to pivot to a platform or successfully launch a platform to complement an existing business. In both cases platforms are rewriting the rules of the game and help digitalise entire industries.
4:20 pm - 5:05 pm
PLATFORMS AS CHOICE ARCHITECTS
Choice architecture is an increasingly important way of framing decisions and nudging behaviours. Default settings, online and off line, are far from neutral and shape context and behaviour. Yet too much choice is also unhelpful to consumers. In fact, one of the value-adding roles of platforms is ‘curation’, either directly or through quality signals and reputation tools attributing scores/stars to participants so that choosing what to buy, read or do is easier and informed. In this panel, that brings together practitioners, policy makers and academics, we’ll discuss how digital platforms can become better choice architects.
5:05 pm - 5:25 pm
KEYNOTE
This session will explore how not for profit platforms like Kiva, the microfinance social impact platform, can generate positive outcomes such as financial inclusion. Chris will also discuss the increasingly important social and economic role played by platforms in a range of sectors and geographies.
5:25 pm - 5:30 pm
CONFERENCE WRAP UP
Closing remarks and key insights from the event by our conference co-chair.
The event will be illustrated live with drawings from Louise Plantin.







